beecasino Privacy Policy

1. Introduction

beecasino ("beecasino," "we," "us," "our") is committed to protecting the privacy and personal data of every player who uses our Platform at beecasino.org. This Privacy Policy applies to all personal data collected through the beecasino website, mobile browser experience, customer support channels, and any other service we provide.

We operate under PAGCOR's regulatory framework and in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR). These laws govern how organisations in the Philippines collect, store, process, and share personal data. beecasino's data practices are designed to meet or exceed these requirements.

This Privacy Policy should be read together with beecasino's Terms & Conditions, which govern your use of the Platform generally. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data Controller

beecasino is the data controller in respect of your personal data collected through the Platform. As data controller, beecasino determines the purposes and means by which your personal data is processed.

beecasino is registered with the National Privacy Commission (NPC) of the Philippines as required under the Data Privacy Act. Our Data Protection Officer (DPO) can be contacted through the support contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

beecasino collects the following categories of personal data from players:

beecasino does not knowingly collect sensitive personal information beyond what is strictly required for KYC, AML compliance, and regulatory reporting. Where we process sensitive personal information (as defined under the DPA), we do so only on lawful grounds as described in Section 5.

4. How We Use Your Personal Data

beecasino uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your beecasino Account, including processing deposits, withdrawals, and game transactions.
• Identity & Age Verification (KYC): To verify your identity and confirm that you meet the 21+ age requirement mandated by PAGCOR. KYC is a legal obligation for beecasino as a regulated operator.
• Regulatory Compliance: To comply with PAGCOR's reporting requirements, anti-money laundering (AML) obligations under Republic Act No. 9160 (as amended), and any other applicable law or regulation.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, collusion, bonus abuse, and unauthorised access to beecasino Accounts.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor for signs of problem gambling behaviour and to administer responsible gaming tools such as deposit limits and self-exclusion at your request.
• Marketing (where consent is given): To send you promotional offers, bonus notifications, and news about beecasino. You may withdraw marketing consent at any time through your Account settings or by contacting support.
• Platform Improvement: To analyse usage patterns and improve the functionality, content, and user experience of the beecasino Platform.

5. Legal Basis for Processing

beecasino processes your personal data on the following legal grounds under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform our obligations under the Terms & Conditions, including account management and financial transactions.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, tax reporting requirements, and other applicable Philippine legislation.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

beecasino does not sell or rent your personal data. We may share your personal data with the following categories of recipients, strictly as necessary:

• PAGCOR and Regulatory Authorities: beecasino is required to share player data with PAGCOR and other competent Philippine authorities upon lawful request, including AML reports and player complaints investigations.
• Payment Providers: GCash (Mynt / G-Xchange), Maya (Voyager Innovations), and Philippine banks require certain player data to process transactions. These providers act as independent data controllers for their own KYC processes.
• Game Suppliers: Licensed third-party game providers (e.g., Pragmatic Play, Evolution Gaming) receive limited technical session data necessary to operate their games. They do not receive your full identity data.
• Identity Verification Providers: Third-party KYC and document verification services process your identity documents to assist with age and identity verification. These providers are contractually bound to process your data only as directed by beecasino.
• Legal and Law Enforcement: Where required by law, court order, or competent authority, beecasino will disclose personal data to the appropriate bodies.

All third-party service providers engaged by beecasino are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with beecasino's instructions.

7. International Data Transfers

Some of beecasino's service providers — including game suppliers and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred internationally, beecasino takes steps to ensure that the receiving country provides an adequate level of data protection, or implements appropriate safeguards such as data processing agreements consistent with NPC-approved standard contractual clauses.

8. Data Retention

beecasino retains your personal data for the following periods:

• Active Accounts: For the entire duration your beecasino Account remains open.
• Closed Accounts: A minimum of five (5) years following account closure, as required by PAGCOR's record-keeping obligations and Philippine AML law.
• KYC Documents: As required by PAGCOR regulations — generally a minimum of five (5) years from the date of the last transaction.
• Marketing Data: Until you withdraw consent or request deletion, subject to legal retention obligations.
• Support Communications: Three (3) years from the date of the relevant communication, unless required longer for ongoing dispute resolution.

Upon expiry of the applicable retention period, beecasino securely destroys or anonymises personal data in a manner that prevents recovery.

9. Security Measures

beecasino implements the following technical and organisational measures to protect your personal data:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the beecasino Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability testing of the Platform infrastructure.
• Multi-factor authentication requirements for staff accessing systems that hold personal data.
• Incident response procedures for detecting, investigating, and reporting personal data breaches to the NPC within the timeframes required by the DPA.

Despite these measures, no data transmission over the internet or storage system is completely secure. In the event of a personal data breach that affects your rights and freedoms, beecasino will notify you and the NPC as required by law.

10. Cookies & Tracking Technologies

beecasino uses the following types of cookies and similar technologies on the Platform:

• Strictly Necessary Cookies: Required for the Platform to function, including session management and authentication. These cannot be disabled.
• Performance & Analytics Cookies: Used to understand how players use the Platform — pages visited, session duration, error occurrences — to help us improve the service. No personally identifiable information is linked to these cookies.
• Functional Cookies: Remember your preferences such as language settings and lobby filters.
• Marketing Cookies (consent required): Used to deliver relevant promotional content within the beecasino Platform to players who have opted in to marketing communications.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the beecasino Platform.

11. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by beecasino:

• Right to Access: You may request a copy of the personal data beecasino holds about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure / Blocking: You may request deletion or blocking of your personal data where there is no longer a lawful basis for processing, subject to beecasino's legal retention obligations.
• Right to Object: You may object to processing of your personal data based on legitimate interests, including profiling for marketing purposes.
• Right to Data Portability: You may request a structured, machine-readable copy of personal data you have provided to beecasino.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe beecasino has processed your personal data unlawfully.

To exercise any of these rights, contact beecasino's Data Protection Officer via the support channels listed in Section 14. We will respond to valid requests within 30 days. Identity verification may be required before we can action your request.

12. Minors and Age Restriction

beecasino's services are strictly for persons aged 21 years and above, as required by PAGCOR regulations and Philippine law. beecasino does not knowingly collect personal data from individuals under 21. If we become aware that an Account has been registered by a person under the age of 21, we will immediately close the Account and delete all associated personal data, except where retention is required for regulatory or legal purposes.

If you believe a minor has registered an account on beecasino, please contact our support team immediately.

13. Updates to This Privacy Policy

beecasino reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the Platform's functionality. Material changes will be communicated to registered players via the registered email address or a prominent notice on the Platform at least 7 days before the changes take effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the beecasino Platform following notification of changes constitutes your acceptance of the updated Policy.

14. Contact & Data Protection Officer

For any privacy-related enquiries, data subject rights requests, or concerns about how beecasino processes your personal data, please contact our Data Protection Officer through the following channel:

Email: [email protected] (subject line: "Privacy / DPO Request")

Live Chat: Available 24/7 through the beecasino Platform. Ask to speak with a DPO representative for privacy matters.

If you are not satisfied with beecasino's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.